Zola helps businesses capture valuable customer insights in seconds through SMS, QR Codes, NFC, or Email—no matter where you are. Automate review collection, get real-time notifications and track performance with Zola’s powerful Customer Experience Platform.
Effortless Feedback—anytime, anywhere
By using Zola to capture feedback and improve your service, you're not just enhancing your business—you’re also supporting job creation and opportunities in developing countries.
Every insight you gather helps fuel a cycle of positive change, empowering African workers to improve their lives and create a better future.
Streamline customer engagement
Provide actionable insights for improvement
Foster meaningful connections between businesses and customers.
Exclusive
Gladly members who sign up through the link below get
Why Zola Belongs at Gladly
Zola’s platform removes friction from feedback collection by meeting customers exactly where they are—via tap, scan, or text—making it effortless for any business to capture real-time insights. The result is faster service improvement and stronger customer relationships built on actual data.
Gladly connects families and businesses with tools that create meaningful change beyond the transaction. We partner with companies proving that technology can serve both commercial goals and community impact simultaneously.
Through Gladly’s fundraising program, 6% of shop purchases and 3% of travel bookings support local schools and communities. Your Zola subscription improves your business while funding education programs in your neighborhood.
Most feedback tools collect data but don’t connect it to real-world impact. Zola links business intelligence directly to job creation in Africa, turning every customer review into a contribution to economic opportunity in developing communities.
Businesses using Zola don’t just improve their service scores—they become part of a global movement connecting commerce to community development. Better reviews, stronger businesses, more jobs created where they’re needed most.